General

1. What is LIFT’s 12 Days of Christmas?

12 days. 12 getaways. Plenty to get excited about! From 1–12 December 2026‚ we’re giving away a travel package for two every day‚ including return LIFT flights‚ three days of Europcar car hire and a luxury accommodation stay.

Plus‚ you can collect up to R500 in LIFT Wallet funds just for playing along.

2. When does it take place?

From 1–12 December 2026. Each day’s door opens at 09:00 and closes at 23:59‚ South African time.

3. Who can take part?

The campaign is open to South African citizens with an active LIFT Customer Profile‚ subject to the campaign T&Cs.

4. Do I need to book a flight or buy anything?

Nope! No purchase or flight booking is needed to participate.

5. How do I sign up?

Visit the campaign page and sign up using the email address linked to your LIFT Customer Profile. We’ll email you daily links to play from 1–12 December.

6. What if I don’t have a LIFT Customer Profile?

Let’s get you sorted! Create your LIFT Customer Profile using this link‚ then use the same email address to participate. It’s free‚ easy and quick-quick.

7. I already have a LIFT Customer Profile. Am I automatically signed up?

Not yet! You’ll still need to sign up for the campaign using your existing profile email address.

8. Will I receive marketing emails?

Signing up means you’ll receive emails about LIFT’s 12 Days of Christmas‚ including your daily links to play. You won’t automatically be added to our general marketing mailing list‚ but you’ll have opportunities to opt in if you’d like to hear more from LIFT.

You can unsubscribe at any time using the link in our emails. Just remember‚ unsubscribing from campaign emails means you’ll no longer receive your daily links to participate.

Playing each day

9. How do I play?

It’s easy. Every day from 1–12 December:

1. Check your inbox. Follow your personalised link to that day’s campaign landing page.
2. Open today’s door. Discover the LIFT Wallet funds waiting for you.
3. Play for the getaway. Continue to the daily competition page and complete your entry for a chance to win.

Look out for a new email the next day‚ with your unique link to unlock that day’s reward and another chance to win!

10. Does claiming LIFT Wallet funds automatically enter me into the getaway draw?

One more step! After claiming your funds‚ you’ll need to complete the separate entry process for that day’s travel prize.

11. Can I earn extra entries for the getaway prize?

Yes. Look out for additional actions on the daily competition page to boost your entries into that day’s draw.

12. Do I need to enter again every day?

Yes. Each day brings a new prize draw and a new LIFT Wallet reward. Your entries and claims don’t carry over‚ so keep an eye out for your daily email from us.

13. What happens if I miss a day?

You’ll miss that day’s LIFT Wallet funds and prize draw‚ but you can join in again the next day. Previous doors can’t be claimed retrospectively.

14. I haven’t received my daily email. What should I do?

Check your spam‚ junk and promotions folders first. Also check that you signed up using the correct email address.

Your LIFT Wallet funds

15. Do I need to win the getaway to receive LIFT Wallet funds?

No. Every eligible participant who successfully completes the daily claim process receives that day’s promotional LIFT Wallet funds. The getaway draw is separate.

16. How much LIFT Wallet funds can I collect?

The amount changes daily. Claim all 12 rewards‚ and you’ll collect R500 in total. Each day’s amount will be displayed when you open the door.

17. Can I claim more than once a day?

You can claim one LIFT Wallet reward per person‚ per day. Extra competition entries won’t increase your LIFT Wallet funds.

18. Which email address should I use to claim?

Use the email address linked to your active LIFT Customer Profile. This tells us which LIFT Wallet to add the funds to‚ so give it a quick check before submitting.

19. When will the funds appear in my Wallet?

Your promotional funds will reflect in your LIFT Customer Profile within 24 hours of opening the advent calendar each day. They will be allocated to the LIFT Customer Profile linked to the email address you used to claim.

20. How do I access and spend my LIFT Wallet funds?

Head to lift.co.za‚ log in to your LIFT Customer Profile and use your available LIFT Wallet funds when booking. If your funds don’t cover the full amount‚ select another payment method to pay the remaining balance.

You can also use funds towards upgrades or extras like seat selection‚ priority boarding or baggage allowance.

Campaign funds can only be redeemed through lift.co.za.

To learn how to view your LIFT Wallet‚ read here.

21. When do my promotional funds expire?

Use them by 23:59 on 15 January 2027‚ South African time. Any unused campaign funds will expire after that‚ so get your booking in before the deadline!

22. Do I need to fly by 15 January 2027?

No‚ just book by then! You can use your funds towards any future LIFT flight date available to book‚ subject to availability.

23. Can I transfer my funds or exchange them for cash?

Your promotional funds stay in your LIFT Wallet. They can’t be transferred to another Customer Profile‚ withdrawn or exchanged for cash.

24. Will my other LIFT Wallet funds also expire on 15 January?

No. This expiry date applies only to promotional LIFT Wallet funds collected through this campaign. Your other LIFT Wallet funds keep their own applicable terms and validity.

The daily getaways

26. What’s included in each travel prize?

Each daily getaway includes return LIFT flights for two‚ three days of Europcar car hire and accommodation for two at that day’s partner property.

The destination‚ length of stay and other details vary‚ so check the daily prize information to see what’s up for grabs.

Each prize is also subject to the T&Cs of our relevant prize and car rental partners.

27. How are winners selected?

One winner is selected via a digital randomiser from each day’s valid entries. The draw takes place the following day‚ with the final draw on 13 December 2026.

28. How will I know if I’ve won?

We’ll contact selected entrants using the contact details provided within two calendar days of the draw. We will also announce winners via our social media Stories.

You’ll need to respond within 24 hours of our first contact attempt‚ so keep an eye out! Eligibility will be verified before your win is confirmed. If you don’t respond in time‚ a replacement winner may be selected.

29. Can I win more than one getaway?

Each participant can win one travel prize during the campaign. Already won? You can still return each day to claim your LIFT Wallet funds!

30. Must I use the flights‚ car hire and accommodation on the same trip?

No! You can use the components separately‚ within each partner’s terms and validity periods.

For example‚ if you live in Durban and win a Durban stay‚ you can enjoy the accommodation locally and use your flights for another trip.

31. Can I give my prize to someone else?

The prize is yours to enjoy with a companion. You must personally use each component and be one of the travellers. Prize components can’t be transferred to other recipients or exchanged for cash.

32. Can I choose any travel dates?

Dates are subject to availability and each partner’s prize conditions. Booking deadlines‚ travel validity periods and any excluded dates will be specified in the applicable prize terms.

33. Are there separate terms for the flights‚ car hire and accommodation?

Yes. Each partner’s prize component has its own terms and conditions. These will accompany your prize letter and cover details such as booking requirements‚ validity periods‚ inclusions and exclusions.

Check the daily prize information and linked terms before entering‚ too.

A few final details

34. What happens if I unsubscribe from LIFT emails?

You can unsubscribe at any time. This won’t remove LIFT Wallet funds you’ve already earned or invalidate entries you’ve already submitted. You will‚ however‚ stop receiving the daily campaign emails.

35. How will my personal information be used?

We’ll use your information to manage your participation‚ allocate LIFT Wallet funds‚ verify eligibility and fulfil prizes. Where necessary‚ it may be shared with the service providers and prize partners helping us do this.

You can read more in LIFT’s Privacy Portal.

36. Where can I find the full T&Cs?

Find the full campaign T&Cs at the bottom of the campaign page.

37. I’m not receiving my daily emails. What should I do?

Please double-check your spam‚ junk and promotions folders. You can also save no_reply@lift.co.za as a contact to help ensure your email doesn’t end up in your spam folder.

1. Campaign period and eligibility

1.1. The campaign is promoted by Global Aviation Operations (Pty) Ltd‚ trading as LIFT (“LIFT”)‚ registration number 2004/026323/07‚ with its address at Northern Perimeter Road‚ O.R. Tambo‚ Kempton Park‚ Gauteng‚ 1627.

1.2. Daily participation runs from 1 to 12 December 2026‚ inclusive. Each day’s LIFT Wallet reward and prize draw open at 09:00 and close at 23:59‚ South African Standard Time.

1.3. Participation is open to South African citizens only. Participants must have an active LIFT Customer Profile and use the email address associated with that profile.

1.4. Participation is free. No flight booking or purchase is required.

1.5. Directors‚ employees‚ agents and consultants of the promoters‚ associated controlling or controlled entities‚ competition suppliers and marketing service providers‚ and their spouses‚ life partners‚ business partners and immediate family members are excluded from winning the daily travel prizes.

2. How to participate

2.1. Each participant may claim one LIFT Wallet reward per day. Additional qualifying actions are available on the daily competition entry page and may be completed to earn additional entries into that day’s prize draw.

3. Promotional LIFT Wallet funds

3.1. Participants must have an active LIFT Customer Profile to claim promotional LIFT Wallet funds and must use the email address linked to that profile.

3.2. Each participant may claim the advertised LIFT Wallet amount once per day by completing the daily claim process between 09:00 and 23:59 SAST. Missed days cannot be claimed retrospectively.

3.3. Daily funds amounts vary. Participants who successfully claim all 12 daily rewards will accumulate R500 in promotional LIFT Wallet funds.

3.4. Promotional LIFT Wallet funds will be allocated to the qualifying LIFT Customer Profile within 24 hours of the user opening the advent calendar door.

3.5. Promotional LIFT Wallet funds may only be redeemed through lift.co.za. Any amount not covered by the funds must be paid using an accepted payment method.

3.6. All promotional LIFT Wallet funds awarded through this campaign expire at 23:59 SAST on 15 January 2027. Bookings using these funds must be completed before that time. Any unused promotional funds will expire automatically and will no longer be available for redemption.

3.7. The expiry date applies to the use of the funds to make a booking‚ not to the date of travel. LIFT Wallet funds may be used towards any LIFT flight‚ extra or upgrade bookable on the LIFT website‚ subject to availability.

3.8. Promotional LIFT Wallet funds cannot be transferred between Customer Profiles‚ withdrawn as cash or exchanged for cash.

3.9. Claiming promotional LIFT Wallet funds does not automatically enter a participant into the daily travel prize draw. The separate daily competition entry process must also be completed.

3.10. The campaign expiry date applies only to promotional LIFT Wallet funds awarded through this campaign. Other funds held in the participant’s LIFT Wallet remain subject to their applicable terms and conditions.

4. Daily travel prizes

4.1. Prizes are not transferable or exchangeable for cash. The winner must be one of the travellers and must personally redeem and use each prize component. Flights‚ car hire and accommodation may be redeemed separately and do not need to be used on the same trip‚ subject to each partner’s applicable terms‚ availability and validity periods. Prize components may not be transferred to different recipients.

4.2. Each prize component is subject to the specific terms and conditions of the partner providing it‚ including applicable booking requirements‚ validity periods‚ exclusions and restrictions. These terms and conditions will accompany the prize letter.

5. Winner selection and notification

5.1. Each daily winner will be selected at random from valid entries received for that day. Each draw will take place the following day‚ with draws running from 2 to 13 December 2026‚ under independent oversight.

5.2. Each participant may win a maximum of one daily travel prize during the campaign. Previous winners will be excluded from subsequent daily travel prize draws but may continue to claim daily LIFT Wallet funds.

5.3. Selected entrants will be contacted within two calendar days of the relevant draw and asked to provide information reasonably necessary to verify eligibility.

5.4. A selected entrant must respond within 24 hours of LIFT’s first contact attempt. LIFT will make two contact attempts within that period. If the entrant does not respond within the required period‚ declines the prize or does not meet the published eligibility requirements‚ a replacement winner may be selected.

6. Personal information and general provisions

6.1. Personal information will be processed to administer participation‚ allocate LIFT Wallet funds‚ verify eligibility and fulfil prizes‚ as described in LIFT’s Privacy Portal.

6.2. Information may be shared with service providers and prize partners where necessary for these purposes.

6.3. By signing up for the campaign‚ participants agree to receive campaign communications from LIFT. Participants may unsubscribe at any time using the unsubscribe link in these emails. Unsubscribing will not affect LIFT Wallet funds already earned or invalidate competition entries already submitted.

6.4. LIFT may reject fraudulent entries or duplicate claims and reverse funds obtained through fraud or demonstrable allocation errors. Any action must be supported by reasonable grounds.

6.5. Nothing in these terms excludes or limits rights or remedies available under applicable South African law.