While every effort is made to ensure that all information on the website is updated and correct‚ neither Global Aviation Operations (Pty) Ltd nor LIFT shall be liable for any loss‚ breach‚ damage (whether direct‚ consequential‚ general or special) or expense of any nature whatsoever which may be caused‚ directly or indirectly through the use of‚ supply or reliance upon any information or service provided by or to the airline through this website.

Take note that all travel is undertaken in accordance with the LIFT Terms and Conditions and Conditions of Carriage for passenger and baggage. Please ensure you are aware of these conditions‚ and that you have read the legal policies regarding: Notice of Government Imposed Taxes and Fees‚ Notice of Personal Liability limitation‚ Notice of Baggage Liability limitation Disclaimer and all other important legal information.

The amount paid for this ticket may include taxes and fees which are imposed on air transportation by Government or other official authorities. Taxes and fees‚ which may represent a significant portion of the cost of air travel‚ are reflected separately on your ticket. Taxes‚ fees and charges change constantly and can be imposed or altered after the date we have issued your ticket. If they change or if a new tax‚ fee or charge is imposed after we have issued your ticket‚ you will have to pay us any increase.

Unless the applicable aviation Convention or other applicable law require otherwise‚ in the event of an accident resulting in death‚ wounding‚ or other bodily injury to a passenger whilst on board an aircraft operated by us or in the course of any of the operations of embarking or disembarking‚ the amount of damages payable by us is limited to 128 821 Special Drawing Rights provided that it is proved that such death‚ wounding or other bodily injury was caused by our negligence.

Further details concerning our limitations of liability are set out in our General Conditions of Carriage for Passenger and Baggage‚ which is available on our website or on request from us

Liability for loss‚ delay or damage to baggage shall be limited‚ insofar as Domestic Carriage is concerned‚ i.e. carriage wholly within the Republic of South Africa‚ to a limit of 20 (twenty) U.S. dollars per kilogram per checked baggage and hand baggage provided that if in accordance with applicable law different limits of liability are applicable such different limits shall apply.

Further details concerning our limitations of liability are set out in our General Conditions of Carriage for Passenger and Baggage‚ which is available on our website or on request from us.

For flights operated by one of our codeshare partners‚ the LIFT Conditions of Carriage will apply.

• Prize is valid for LIFT flights only and not extras.
• Prize cannot be redeemed for LIFT Experience bookings.
• LIFT flights are subject to availability‚ terms and conditions.
• Prize is only valid for the period specified in the competition/agreement. If one is not specified then it is valid for one year from the date of issue.
• Prize is not transferable to another person.
• Prize is not exchangeable for cash.
• Prize holders will be liable for the difference in fare (if applicable) should any change be made after the original booking request has been confirmed.
• Any cancellations or postponements between 0 and 3 days prior to the scheduled departure date(s) will render the Prize null and void.

Discount

Promotion (promo) codes provide a specified discount on the Base Fare only. Airport taxes are to be paid in full by the customer.

Booking and Travel Dates

• Promo codes are valid for bookings made within specified dates.
• They can only be used for travel within the promotional travel period‚ which will be specified for each promotion.

Eligibility

• Promo codes are valid for a specified number of travellers per booking.
• They must be used on bookings made directly through the LIFT website.
• Promo codes cannot be applied across multiple bookings.

Combination

Promo codes cannot be combined with any other offers or promotions unless otherwise stated.

Code Validity

LIFT reserves the right to refuse any coupon code it considers invalid or fraudulent.

Changes and Cancellations

• The discount applied to the original booking will only be applicable to changes made within the promotional travel dates and booking period.
• Changes made within 24 hours of departure will incur:
  • A standard change fee per traveller.
  • A possible difference in fare.
• In the event of a cancellation:
  • The full amount paid (less the discount value) will be refunded into the original Customer Profile in the form of a LIFT Wallet.
  • Cancellations made within 24 hours of departure will incur a standard cancellation fee per traveller.

Servicing

For booking changes or cancellations‚ please contact our Customer Support Team. These changes cannot be made through the Manage Booking platform on the LIFT website.

Contact

• Email: support@lift.co.za
• WhatsApp: 076 650 0972
• Available weekdays from 7 am to 7 pm and weekends from 8 am to 5 pm.