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Flexible Air Travel

Enjoy Full Flexibility with every LIFT ticket

We get it. Life happens‚ and plans change. Things don’t always go according to schedule‚ and booking flights in advance can feel like a real gamble.

That's why every LIFT ticket comes with built-in flexibility‚ at no extra charge. Change your flight. Cancel it. Move it to another day.
No penalty fees. No long calls. No stress.

LIFT Economy Flexibility

Here's what that means for you

We're proud to be South Africa's most flexible airline. That's because we get it — life happens‚ and plans change. We've got you covered with:

  1. No Penalty Fees
    Change your Economy flight up to 24 hours before departure without paying a penalty fee. Only a fare difference may apply if your new flight costs more than your original booking.
  2. Full Refunds to Your LIFT Wallet
    Get the full ticket value instantly refunded to your LIFT Wallet when you cancel your booking up to 24 hours before your flight.
  3. Cancel Without Penalty
    No cancellation fees‚ either! Cancel your flight up to 24 hours before departure and keep the full value to rebook later.
  4. Manage Everything Online
    You can make most changes‚ upgrades‚ or cancellations yourself‚ quickly and easily on our website. For everything else‚ our team is here to help.

Your Guide to LIFT's Flexibility

Economy
Flight Changes
Free changes up to 24 hours before departure. Fare difference may apply.
Cancellations
Free cancellation up to 24 hours before departure. Receive a full refund instantly to your LIFT Wallet.
Name Changes
Free changes up to 24 hours before departure.
Premium
Flight Changes
Free changes up to 1 hour before departure. Fare difference may apply.
Cancellations
Free cancellation up to 1 hour before departure. Receive a full refund instantly to your LIFT Wallet.
Name Changes
Free changes up to 1 hour before departure.

For changes or cancellations made within 24 hours before departure in Economy‚ a penalty fee of R300 per person applies.

Because Life Happens

Your Airline Should understand that

Booked a weekend escape to the coast‚ but by Thursday your toddler’s caught a back-to-school bug?
Oh no! Don’t pack the tissues and soldier on. Just log in to your LIFT profile‚ change your flights‚ and go when everyone's back to their bouncing best. No penalty fees‚ no drama.

About to head to the airport when your client delays that big meeting (again)?
Sigh. Business plans change. Just cancel your Premium flight‚ get a full refund in your LIFT Wallet‚ and rebook when they finally settle on a date. Easy.

Surprise anniversary dinner? Impromptu invite? Weather turning?
Whether it’s love‚ lightning‚ or logistics‚ we get it. Change your flight with zero hassle. Because the best plans are fuss-free and fully flexible.

What Our Travells Say

"I love the flexibility to change your flights without having to pay penalties"

— Jacqueline.P

"Truly the most flexible airline. I was able to change my family’s flights to an earlier one where there was space and paid as a little as R50 for the change. Truly impressed"

— Nicolaas.G

"Flexibility is unparalleled. Cancelled a flight shortly before leaving. The R300 fee is fair‚ and booked a new one shortly afterwards with the refunded cash in the wallet."

— Jacques.O

LIFT Flexibility FAQs