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Flexible Air Travel

LIFT Flexibility

What Does Flexible Air Travel Mean?

With LIFT‚ you can plan ahead with total peace of mind. Because whatever happens‚ you can change or cancel flights at the click of a button. No need to worry about losing out on your moola or feel the stress of choosing new dates on the spot.

So go ahead and book those flights. You can always change them closer to the time. Need to cancel for any reason? That’s also cool. You’ll get a 100% refund to your LIFT Wallet to use when it suits you.

We’re giving you complete control of your travels when you need it most.

  • LIFT Flexibility+

    Fare Flexibility Table

The LIFT Wallet

Your Flexible Travel Wallet

We’re here to simplify the travel process for you.

That’s why we’ve introduced safe and secure e-Wallets for our LIFT customers. This way‚ you can get refunds‚ credits and vouchers quickly and efficiently. No long-winded banking detail forms ‘round here! We’ll just link your virtual wallet to your booking email.

Refunds or credits made to your wallet can be used towards making another booking or buying extras like seats or baggage. You’ll be able to access your wallet 24/7‚ on the LIFT website under your Customer Profile.

Click Here to learn how to use your LIFT Wallet

LIFT Wallet
  • Checking your LIFT Wallet+

    Head on over to and set up a Customer Profile (located top right of the page). Your details are safe with us.

    1. When you create your customer profile‚ please ensure you use the same email address used in your flight booking.

    2. Forget your password? Reset it by following the prompts on the login screen

    3. Once you’re logged and you have clicked on your customer profile name‚ you will see your available LIFT Wallet balance just below the welcome header.

    4. From here you'll have the option to pay using your LIFT wallet‚ at the end of any booking process

  • Promo Codes+

    Please Note that Promo Codes are only Valid for a certain period.

    Where a coupon has been redeemed against your LIFT booking‚ and you need to make a change to your flight‚ please note that the booking will need to be cancelled on our website by using the MANAGE BOOKING path. The full value of the ticket (less the coupon value) will be refunded into your LIFT wallet and a new booking will need to be made. If the coupon is still valid‚ it may be used as part or full payment towards your new flight. In the event that the coupon is no longer valid (either the flight dates or booking dates)‚ the value of the coupon will need to be paid in addition to a possible difference in fare..

    Should you require any additional assistance‚ please contact our Customer Support Team at (